We had an exceptional stay with an amazing dining experience. the restaurant’s menu exceeded our expectations with delicious food, and the cozy screening room was a fantastic touch.

The complimentary champagne and personal note made our wedding anniversary celebration truly special, along with the upgraded room, which exceeded our expectations for comfort and luxury.

this hotel is super comfy with a good vibe. the staff are really nice and made us feel welcome right away. room was not too small and had great design like other firmdale hotels. breakfast had so much variety, and the towels were thick and soft. we loved that our room was quiet and away from noise.

The design details were stunning. the welcome could be warmer.

The Superior Room was spacious and beautifully designed, reflecting the unique style of upscale hotels. Breakfast featured a wide variety, including delicious pan roasted beef tenderloin. breakfast service was frustratingly slow, and the martini I ordered was poorly executed, resembling murky water instead of a classic cocktail. Although the room and staff were commendable, the dining experience left much to be desired.

stunning charm with easy access to parks and attractions

Our stay was absolutely flawless. the quirky furnishings made us feel right at home and the location is just a short stroll away from both the British Museum and Covent Garden, making it perfect for city explorers like us.

Fantastic concierge service and luxurious gowns. Wi-Fi was a bit spotty at times.

Do recommend for a temporary stay

Delightful stay, comfortable room, with perfect amenities including luggage storage and a relaxing bar area to unwind after exploring the vibrant surroundings just a five-minute walk from Goodge Street.

All was wonderful.

The stay was incredibly pleasant with exceptionally comfortable beds and high-quality amenities. The spacious room was adorned with unique decor that made relaxing after work enjoyable. The staff provided attentive service, ensuring all my needs, including setting up a meeting in the business center, were met efficiently. the dining options were excellent, with diverse choices that were well-prepared and satisfying.

No negative aspects were noted during the stay.

I had a wonderful experience during my stay, primarily due to the unique decor and the overall comfort of the room. The bathroom was spacious, and I particularly loved the luxurious toiletries provided which smelled amazing. The location was perfect for exploring nearby attractions, making it easy to find my way around London. I had a pleasant stay, even though the dining service could have been more attentive at times.

Charming, Charming, Charming

The unique decor in our room was a feast for the eyes, featuring vibrant colors that reflected the hotel’s artistic flair. Breakfast was an absolute delight, with options ranging from hearty full English to fresh fruits that left us spoiled for choice. The service was top-notch, and we were genuinely impressed by how the staff went out of their way to make our stay unforgettable.

would recommend ❤️✨

Just a good pick for a couple of nights in London with excellent value for money. The staff were most helpful during our media interviews, facilitating every detail perfectly. Try the delicious food. just make sure to clarify the coffee preference.

my stay at charlotte street hotel was wonderful. the luxury room was super comfy, and the ambiance was relaxing. the location is central, making it easy to explore. the afternoon tea was delightful, especially thanks to the exceptional service from memunah, who was so attentive and friendly.

can recommend

The dining scene was a treat. the salmon was nothing short of heavenly! And trust me, the breakfast spread was a feast for the senses. the interior design? Pure Kit Kemp brilliance!

Now, about the service—waiting ages for a hot chocolate because the machine was cleaned? Bit of a downer. Staff seemed more into cleaning than serving on a quiet Sunday night. Still, the experience retained its charm.